Support
Alora for iPhone · Students, teachers, counselors and families
Step-by-step guides for every app are in the Alora Help Center.
Signing in
Alora accounts are issued by your school or district — there is no sign-up in the apps. Use the email and password your school gave you. If you forgot your password or your account is locked, your school’s Alora administrator can reset it.
Which app is mine?
- Alora — for students.
- Alora Maestros — for teachers.
- Alora Consejeros — for counselors.
- Alora Familia — for parents and guardians.
Something looks wrong
Grades, attendance, schedules and messages come straight from your school’s records. If something is missing or incorrect, your school can correct it at the source, and the app will show the change the next time it refreshes.
Your data
How the apps handle your information is described in our Privacy Policy. To close an account or ask for its data to be removed, contact your school, or write to us below.
Contact us
For anything else — a bug, a question, or a request — write to hello@alorak12.com. Tell us which app you use and, if you can, include a screenshot. A person will reply within a school day.